Privacy policy

At Daily Waves, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Mobile number
  • Billing address
  • Shipping address

b) Order & Payment Information

We collect information necessary to process your orders, including:

  • Order details (products purchased, order value, order date)
  • Payment method (Prepaid or Cash on Delivery)
  • Advance or partial payment details (where applicable)

We do not store your debit/credit card, UPI PIN, or banking credentials. All online payments are securely processed through trusted third-party payment gateways.

c) Device & Technical Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage statistics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Send order confirmations and tracking updates
  • Respond to customer support requests
  • Verify Cash on Delivery (COD) orders
  • Prevent fraud and unauthorized transactions
  • Improve our website, products, and services
  • Send promotional offers, discounts, newsletters, and marketing communications (you may opt out at any time)

3. Sharing of Information

We may share your information only with trusted service providers, including:

  • Courier and logistics partners for order delivery
  • Secure payment gateway providers for payment processing
  • SMS, WhatsApp, email, and marketing service providers
  • Government authorities where required by applicable law

We never sell, rent, or trade your personal information to third parties for their independent marketing purposes.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your shopping cart
  • Improve website performance and user experience
  • Analyze visitor traffic and website usage
  • Personalize your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

Subject to applicable laws, you may request to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information where legally permissible
  • Withdraw consent for promotional communications
  • Request details regarding the processing of your personal data

To exercise these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce our agreements

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The revised version will be posted on this page along with the updated effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Daily Waves

Email: dailywavesdw@gmail.com

Phone: +91 93540 15899

Business Address: G-26, Ground floor, near Sabka rasoi wali gali(Godown, G Block Ln, Vishwakarma Colony, Pul Pehladpur, New Delhi, Delhi 110044